IronClad Assurance®
The IronPlanet IronClad Assurance® symbol lets you know that one of our
inspectors has personally visited the item, conducted a visual inspection of key
components, and provided 15-25 photographs.
The findings from each inspection are presented free of charge for you to
review before bidding on the vehicle. We provide assurance to you that this
inspection report is a fair representation of the vehicle in its true
condition.
With the IronClad Stamp of Assurance you can be confident that what you see
in the inspection report* is what you get when you receive the vehicle.
*The Inspection Report and the specific terms and
conditions of the IronClad Assurance are set forth in the IronPlanet Terms and
Conditions.
Restrictions: Using the
line items, including all photos, of our Inspection Report as the basis for
comparison, the buyer has one business day after receipt of the vehicle to
report to IronPlanet any claim of a significant discrepancy between the
condition of the vehicle received and the condition described in the Inspection
Report, when IronClad Assurance applies. In the case that a claim is filed in
accordance with the terms and conditions (see IronPlanet Terms and Conditions
section VI), and if the discrepancy is validated through the IronPlanet dispute
resolution process, IronPlanet may elect to settle the dispute claim in a
mutually beneficial manner either by providing cash or credit to the buyer to be
applied toward repair costs or by refunding the purchase price plus
transportation costs to the buyer. All disputes must be submitted prior to
constructive receipt of the vehicle, as per Section V of the IronPlanet Terms
and Conditions, and are subject to a $500 deductible.
888-433-5426